1. Information Collection

We collect the following information to provide our services:

Personal information: Name, first name, email, phone, address
Payment information: Credit card data via Stripe (secured)
Equipment information: Photos, descriptions, location
Usage data: Rental history, preferences
Technical information: IP address, cookies, browsing data

2. Information Usage

Your information is used to:

Facilitate transactions between owners and renters
Improve our services and user experience
Ensure platform security
Contact you regarding your rentals
Comply with our legal obligations

3. Information Sharing

We never sell your personal data. Sharing is limited to:

Service providers: Stripe (payments), AWS (hosting)
Legal authorities: Upon legal request or to prevent fraud
Other users: Basic information for transactions
Trusted partners: With your explicit consent

4. Data Security

We protect your data with the following measures:

SSL/TLS encryption for all transmissions
Secure storage on certified AWS servers
Restricted access to personal data
Continuous monitoring of security systems
Regular and secure backups

5. Your Rights

In accordance with Canadian laws, you have the right to:

Access: Consult your personal data
Rectification: Correct inaccurate information
Deletion: Request deletion of your data
Portability: Retrieve your data in a standard format
Objection: Object to the processing of your data

6. Data Retention

We retain your data for the following periods:

Active account: Until account deletion
Payment data: 7 years (legal obligation)
Rental history: 5 years
Browsing data: Maximum 2 years
Inactive accounts: Deletion after 3 years of inactivity

7. Cookies and Similar Technologies

We use cookies to improve your experience:

Essential cookies: Platform functionality
Analytics cookies: Understand site usage
Preference cookies: Remember your choices
Security cookies: Protection against fraud

8. Governing Law

This privacy policy is governed by Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Privacy Policy